October 30, 2022
Daktela, a global technology company that provides proprietary software for business-to-customer communication, customer experience management, and intra-company communication, acquires a majority stake in Coworkers.ai. It is a leader on the Czech market providing its own intelligent chatbots and voicebots, among its customers are Komerční banka, Kooperativa, Generali Česká pojišťovna, stavebniny DEK or the online supermarket Košík.cz. Coworkers.ai was founded in 2019 and became independent in 2021 as a spin-off from Artin.
Daktela joins Coworkers.ai three years after the first version of the chatbot solution was created. From the beginning, the Brno-based startup focused its energy mainly on the development of the product itself. The differenciation of their approach in that it does not use any large commercial solution for artificial intelligence itself. Coworkers.ai managed to create its own technology for natural language processing (NLP - Natural Language Processing) based on artificial intelligence.
The price of the transaction is in the order of millions of Euro. Daktela acquires a 51% share of the company. The remaining shares will be divided between the co-founders Luboš Urbančok, Tomáš Lysek, Pavel Černý and the Artin company, which remains with a 10% share. The current management of Coworkers.ai will continue to take care of the further development and expansion of the company. The headquarters of the startup remains in Brno. At the same time, this opens up an opportunity for Daktela to build a development hub in Brno and recruit talented programmers.
About Daktela
Daktela, a global technology company, offers customers proprietary communications software and cloud solutions for contact centers. It allows companies to take care of customers using all available communication channels, such as voice, email, SMS, web chat, Facebook Messenger, Instagram, WhatsApp or Viber. All with native support in one web app. It currently serves more than 1,000 corporate customers of all sizes worldwide. Daktela has branches in the Czech Republic, Slovakia, Poland, Hungary, the United Kingdom, Dubai, the Philippines, and now also in Slovenia and Romania. The owners of Daktel are the founders Richard Baar and David Hájek and the Slovak investment group Sandberg Capital. In 2021, the company's turnover reached 253 million CZK. More information at https://www.daktela.com
About Coworkers.ai
Coworkers.ai automates routine communication using conversational artificial intelligence. The first version of the Artin Chatbot solution was created in 2019 within the Artin development company. After the product expanded to include voice and email channel automation, the unifying name of the platform was created – Coworkers.ai. At the beginning of 2022, the startup spin-offed to a separate company.
More at CzechCrunch article or Yahoo!finance article.
